Frequently Asked Questions (FAQ)

Welcome to Blue Horizon Studios Roatan! Below, you’ll find answers to some of the most common questions about our accommodations, booking policies, and services. If you need further assistance, feel free to contact us.

General Information

Where is Blue Horizon Studios Roatan located?

We are located in West End, Roatan, just a short walk from the beach, restaurants, dive shops, and local attractions. Once you arrive to West End village, follow the paved road heading the west, passing Lost Paradise Inn, Brisas Del Mar. Once you get to the no paved road drive for 200 yards behind Tita’s Pink Sea Horse Beach Bar & Grill,

What types of accommodations do you offer?

We offer comfortable ocean-view studios, each equipped with modern amenities, including:
✔️ Air conditioning
✔️ Free Wi-Fi
✔️ Kitchenette
✔️ Private balcony or terrace
✔️ Hot water showers

What are the check-in and check-out times?

  • Check-in: 3:00 PM

  • Check-out: 11:00 AM
    Early check-ins and late check-outs may be available upon request.

Do you offer airport transportation?

Yes! We provide airport pickup and drop-off services at an additional cost. Please arrange transportation with us at least 48 hours in advance.

Is Blue Horizon Studios Roatan family-friendly?

Yes! We welcome families and offer child-friendly accommodations. However, please note that we do not have specific child facilities like play areas or babysitting services.

Booking & Payment

How can I book a stay at Blue Horizon Studios Roatan?

You can book directly on our website www.bluehorizonroatan.com or contact us via WhatsApp, email, or phone for assistance.

What is the deposit policy?

A non-refundable deposit of $100 is required to guarantee your booking. This amount covers one night’s stay and will be applied toward your total balance.

What payment methods do you accept?

We accept:
✔️ Credit & debit cards (Visa, MasterCard, AMEX)
✔️ PayPal
✔️ Bank transfers
✔️ Cash (in USD or Lempira)

Can I modify my booking after confirmation?

Yes, you can modify your booking up to 7 days before arrival, subject to availability.

Cancellation & Refunds

What is your cancellation policy?

  • Deposits are non-refundable but can be applied to a future stay within 6 months, subject to availability.

  • Cancellations made less than 48 hours before check-in will be charged for the first night’s stay.

  • No-shows will be charged 100% of the booking amount.

Do you recommend travel insurance?

Yes! We strongly suggest purchasing travel insurance to cover cancellations, flight delays, or unexpected changes in your travel plans.

Amenities & Services

Do you offer free Wi-Fi?

Yes! We provide complimentary high-speed Wi-Fi in all studios and common areas.

Are the studios air-conditioned?

Yes! All accommodations come with air conditioning for your comfort.

Is there a pool on the property?

No, we do not have a pool, but the beach is just steps away (exactly 80 steps from the Caribbean Sea)!

Do you provide daily housekeeping?

Yes! We offer complimentary housekeeping services every 2 days. Daily cleaning is available upon request for an additional fee.

Is there a restaurant or bar on-site?

Yes! There’s Tita’s Pink Sea Horse Bar & Grill on-site. There are also many excellent dining options within walking distance in West End.

Do you offer laundry services?

Yes! Laundry service is available for an additional fee.

Exploring Roatán

What are the best things to do in Roatán?

Roatán is famous for:
🐠 Scuba diving & snorkeling on the Mesoamerican Reef
🏝️ Relaxing on white sandy beaches
🌿 Exploring the mangroves & nature parks
🐵 Visiting the sloth & monkey sanctuary
🎶 Enjoying local Garifuna culture & nightlife

Do you offer tour bookings?

Yes! We can arrange excursions such as:
✔️ Scuba diving & snorkeling trips
✔️ Zip-lining adventures
✔️ Fishing charters
✔️ Island tours & cultural experiences

Let us know what activities interest you, and we’ll help plan your adventure!

Contact Us

Still have questions? We’re happy to help!

📍 Blue Horizon Studios Roatan – West End, Roatan, Bay Islands, Honduras
📞 Phone/WhatsApp: +504 3201-0060
📧 Email: reservations@bluehorizonroatan.com
🌍 Website: www.bluehorizonroatan.com

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